What is team cohesion? Cohesion is an important aspect that is needed in any team as cohesive
means sticking together/united. This is the bond that keeps the team together
by preventing group fragmentation. Bonding is completed by having common goals
as this is the key part for it to be team cohesion. Cohesive teams consist of
proposing objectives, clarifying goals, seeking informations and keeping track
of work. Members of this team support each other by ensuring everyone is
included team discussions and having their input heard.
Why do businesses want cohesive teams? Businesses want cohesive team as members of this group will be on the same page and will have different roles that are suitable for their skills. If the team members are able to give their own views on the objectives that have been chosen by the leader they can step forward in the right direction to reach the target. Having a cohesive team is a valuable asset to have for a business as it allows certain task to be completed that wouldn’t be able to be done by a regular team.
Theories relating to cohesion
Tuckman’s Theory:
Tuckman’s Theory explains how groups can be developed into real teams given
the right structure to become one. His theory consist of four stages, the first
stage is Forming: first time members of this group get together and gives
members time to adjust to the situation and observe other members of the group.
At this stage members of group are polite to one another and have their own
agenda meaning no goal has been set. The next stage that follows is Storming:
the group has been become more established and begin storming ideas. With this
they become more vocal and compete with one another with their own agendas in
place. At this moment the team are in many disagreements and conflict may occur
but this is an important stage for a group to become a team as it allows them
to be open. After this stage has been completed, Norming is next up. This stage
involves members of the group agreeing on a common goal and a leader has been
chosen. At this point all the roles for
each member has been set to suit their skills and experience. The final stage
of Tuckman’s Theory is Performing. This is the stage where the team’s life
cycle is at its peak such as goals are being achieved through good team work.
However, even with a good team assembled there will be conflict caused from
time to time within the team.
This theory links to cohesion as it shows the process on a
group of members becoming team cohesion through four simple stages. These
stages help normal individuals to understand the values of team cohesion by
enforcing these stages to improve themselves through team work.
Belbin’s Theory:
Unlike Tuckman’s Theory, Belbin believed that a team was made up of a
variety of roles. Belbin believed there were nine roles that are required in a
team and these are:
Plant: Belbin’s Theory has a role called “Plant”. The name
explains itself as this role is given to the person who is creative,
imaginative and unorthodox; similar to a plant sprouting flowers. This role is
suitable to people who are able to solve difficult problems, but tend to ignore
minor problems and greatly involved in communicating effectively.
Resource Investigator: The next role in Belbin’s Theory is
Resource Investigator. The person that has been assigned this role is
enthusiastic and communicative. They are able to explore a range of
opportunities and work well with others. However, a downfall of theirs is that
they can be over optimistic and will lose interest after initial enthusiasm has
disappeared.
Co-ordinator: As the
name of this role suggest, someone that is a co-ordinator is mature, confident
and a likely chairperson. They are able to make all goals clear to the group
and regularly does decision-making. A person that fits this role may be seen as
manipulative and controlling as they will believe their opinion is the right
opinion.
Sharper: A person that fits this role is challenging and
shines under pressure. They do this my using their determination and courage to
beat any obstacle that may come across them. However, they can be easily
angered by others and ignorant of their feelings.
Monitor Evaluator: This role sounds up a person that is even
tempered, strategic and discerning. This means they will not be misguided by
their own personal opinion and will review all options before coming to a
decision. They lack drive and inspired leadership qualities that prevent them from
being a leader.
Team Worker: The key role that is needed in Belbin’s Theory
is the team worker as they are good listeners and builds with relations with
others and tries to prevent confrontation to occur in the group. They are
co-operative, sensitive and diplomatic that can be a disadvantage when making
decisions in a crisis.
Implementer: This role is most suited for someone is well
disciplined, reliable and efficient. They are able to act on ideas, but may not
be able to see new opportunities. They are needed in a team as they are able to
plan workable strategy can carry it out as efficiently as possible.
Complete Finisher: As the title suggest, this role was given
to someone who provides the necessary finishing touches and makes sure the task
is completed on time. They are able to search out the errors as they have an
eye for detail. At times they maybe a worrier as they may think the team may
not meet the deadline.
Specialist: This is the person who provides the group with
specialist knowledge and keep the teams work in check. However, they have a
tendency to focus on their own chosen subject and may zone out from the group
to do so.
Obstacles to cohesion
There are many reasons why obstacles to cohesion may occur and prevent the team from being formed. 1) One example is the team goals set were poorly defined meaning the team are not clearly aware what is asked from them and ay lose interest quickly. 2) Another obstacle that leads to cohesion’s team downfall is if there is a high turnover of team members. If there are a large group of members then team members are sharing roles which can create conflict between opinions. Those two mentioned above are just two types of obstacles that can face cohesion teams. 3) Another obstacle is a weak or authoritarian team leadership. If the team leader is unable to keep the group working to the goals then the team leadership is causing this as the team leader should enforce rules to prevent team members from slacking off. 4) Linking to this obstacle, another obstacle that teams face are members competing for team leadership. Having a quantity of members all wanting to be leaders will cause the team to be split and following different orders/opinions. 5) When a team is formed there may be personal problems between one another in the group that can cause conflict to occur frequently and prevent any positive progress for the team. 6) The last obstacle I will be explaining is the members formed as a group do not fit the criteria to be able to reach the goals and members are given roles that are not suited to their abilities.
There are many reasons why obstacles to cohesion may occur and prevent the team from being formed. 1) One example is the team goals set were poorly defined meaning the team are not clearly aware what is asked from them and ay lose interest quickly. 2) Another obstacle that leads to cohesion’s team downfall is if there is a high turnover of team members. If there are a large group of members then team members are sharing roles which can create conflict between opinions. Those two mentioned above are just two types of obstacles that can face cohesion teams. 3) Another obstacle is a weak or authoritarian team leadership. If the team leader is unable to keep the group working to the goals then the team leadership is causing this as the team leader should enforce rules to prevent team members from slacking off. 4) Linking to this obstacle, another obstacle that teams face are members competing for team leadership. Having a quantity of members all wanting to be leaders will cause the team to be split and following different orders/opinions. 5) When a team is formed there may be personal problems between one another in the group that can cause conflict to occur frequently and prevent any positive progress for the team. 6) The last obstacle I will be explaining is the members formed as a group do not fit the criteria to be able to reach the goals and members are given roles that are not suited to their abilities.
How to overcome obstacles using the theories
Tuckman: Using Tuckman’s
Theory to overcome obstacles is very useful as each stage can cater to prevent
or resolving an obstacle that may appear. For example one obstacle could be
that team goals are poorly defined. If the team follows Tuckman’s theory and
begin from forming then to storming then they will be able to question what the
goal is and decide on how they will reach the goal. After they have passed
these stages, they are now on the right in achieving the goal as they are all
achieving the same aim and having chosen/assigned roles suited to their
abilities.
Another obstacle that may come up
is a high turnover of team members, this can be easily sorted by using
Tuckman’s stage to identify which remembers are needed i.e. in forming members
will decide on a leader which will decide who is useful to the team succeeding
and then deciding on which roles each member will have in the storming stage.
This will decrease the amount of members in the group.
Belbin:
An obstacle that can be sorted by using Belbin’s theory is internal
challenges to team leadership. Belbin’s theory involves giving each member
specific roles that all play and are needed for a team to succeed. If members
acknowledge that their role as let’s say a Complete-Finisher they will feel
empowered and will stop trying to gain leadership as they will know they are an
important asset for the team.
Another example of an obstacle that a team may face is little opportunity
for career progression for team members. This can be easily sorted by assigning
a member a role that they aren’t quite familiar in Belbin’s Theory such as a
complete-finisher being a plant in a certain will allow them to gain experience
and improve their skills. The person being a Plant will not affect the team
negatively as they will be learning and improving on their skills that are
needed for a Plant which means they can be a Plant for a different task in the
near future.
Comparing
the roles of different members of a team.
role name
|
strengths and styles
|
Team member and how you identified this
|
Coordinator (CO)*
|
able to get others working to
a shared aim; confident, mature - (originally called 'Chairman' by Belbin)
|
Dion: The reason I identified
Dion as the coordinator is because she was able to get members of the group
working by using her confident and maturity to show how serious she was in
achieving the aim. She made sure everyone took the balloon activity seriously
and all members were on track.
|
Shaper (SH)*
|
motivated, energetic,
achievement-driven, assertive, competitive
|
Waheed: I identified Waheed
as the Sharper as he was the energetic one in the group. He was ready to get
to work and was motivated in achieving the aim without getting distracted.
|
Plant (PL)*
|
innovative, inventive,
creative, original, imaginative, unorthodox, problem-solving
|
Elidon: I believe I was the
plant as I was creative on in the group. I was the one who suggested a
creative balloon chair rather than going for a simple design and did many
test on balloon chair to solve any problems that occurred.
|
Monitor-Evaluator
(ME)
|
serious, prudent, critical
thinker, analytical
|
Michelle: She was the serious
one in the group. Didn’t want to waste time having pointless conversation,
but was quiet at times thinking of ideas on how we could improve the balloon
chair.
|
Implementer (IMP)
|
systematic, common sense,
loyal, structured, reliable, dependable, practicable, efficient (originally
called 'Company Workers')
|
Adrian: He was the reliable
one in the group as everyone knew what he was capable of and allowed him to
work on building the balloon chair as he was one the team could depend on
doing it without destroying the chair.
|
Resource
Investigator (RI)*
|
quick, good communicator,
networker, outgoing, affable, seeks and finds options, negotiator
|
Olivia: I identified her as
the resource investigator for the main reason she was the best communicator
out of all of us. She was able to negotiate with members in the group who
were causing conflict to come to a reasonable agreement.
|
Team Worker (TW)
|
supportive, sociable,
flexible, adaptable, perceptive, listener, calming influence, mediator
|
Natalie: It was clear to say
that Natalie was the supportive one in this activity as she kept everyone
stress free by socialising with us and being a good calming influence while
others were building the balloon.
|
Completer-Finisher
(CF)
|
attention to detail,
accurate, high standards, quality orientated, delivers to schedule and
specification
|
Elidon: I think I fitted this
role perfectly as when the balloon chair was near to completion, I made sure
that it was able to handle a person’s weight and met the criteria need for a
chair.
|
Specialist (SP)
|
technical expert, highly
focused capability and knowledge, driven by professional standards and
dedication to personal subject area
|
Olivia: Olivia was also the
specialist as she had a plan on how the balloon chair would look like before
and was dedicated it making the balloon chair a success by concentrating on
the area (planning) she was strongly good at.
|
Paternalistic
Leadership: The last management style I will be explaining is Paternalistic
leadership. This type of leadership describes a leader that makes the decisions
but listens to input from their employees however their decision is final. The
leader believes in encourage a sense of belongings towards employees and a sense
of involvement in the business. This will help employees to be motivated as the
leader considers everyone as an importance to the business individually and
tries to maintain the productivity of the employees to a high level.
Key Leadership Theories:
I will now
be reviewing three types of leadership skills theories that are an importance
to what a leader should be and have.
French and Raven:
The first theory I will be reviewing is the French and Raven theory that
believes a leader is based on the power and authority they have. This theory
considers power to be the ability to force through decisions and uses authority
to involve the right to make these decisions. French and Raven suggests that a
good leader is someone that has both and power and authority. Their authority
is the title they have been given as a leader and the power is how they use the
authority provided this title to make members of their team to do various
things asked by them.
There are
many different powers that this theory believes existing in the business world
and these are:
Charismatic
Power- the leader’s power is dependable on what the personality they have i.e.
aggressive. An example of this is a football coach that has a personality that
motivates and praises their squad to do things.
Legitimate Power-
this power is given by the official title given to the leader and the legal
power obtained by this title. An example of this is the head teacher at
Palmer’s that can decide on what should be done to some extent because of the
legal power they have.
Expert
Power- this power is given to someone who has a high status in the group due to
their skills relevant to the decisions being made. An example of this is when a
business is considering buy new computers for their offices, the I.T
Technician’s opinion will be valuable to the business when making the decision
on what they will be buying.
Reward
Power- this type of power involves using rewards to have a significant amount
of power by rewarding those who deserve and taking rewards from those who are
not achieving to the standards set by the leader.
Coercive
Power- a person that has this type of power has the ability to force others to
do what they say through any means such as bullying or peer pressure. This can
be when a leader wants someone to do what they say and uses their title to
force them to do it or they will face punishment as an outcome if they don’t
obey.
John Adair: The next theory I will be
reviewing is the John Aider Theory. This theory is based on the opinions of
John Adair that believed developed a helpful model that can help anyone wanting
to become a leader. John Adair produced a model that he considered showed how good
leaders can motivate their team with three overlapping circles that had
achieving the task, managing the individual and managing the team.
The model above suggests that if a leader can balance these
three factors then they will be to increase the whole productivity of the team
and increases team determination. Only when a team leader is able to balance
all three of these factors well then the team will be in a situation where they
are most productive. Being more productive will allow the team to clearly
identify what must be done (resources needed) to achieve the goals set. The
leader must be able to manage their team, task and individual. It is important
for the leader to be able to control their team but also keep their self in
check and set a good example of the whole team to follow.
Tannenbaum and
Schmidt: The last leadership style I will be reviewing is ‘Tannenbaum and
Schmidt’. This leadership theory consist of the three main forces that it
believes influences the leadership style, which is why it’s the ‘Continuum of
leadership styles’. This theory believes the leadership style taken by an
individual depends on their background such as their characteristics. The
situation that the leader is leading in plays a big part i.e. the state the
business is in.
Telling- Telling
is best suited when someone under the
authority of the leader is unable to come up with a decision on what they
should be doing or take responsibility for themselves.
Selling- Selling
is best suited when some under the authority of the leader is discreetly ready
to make decisions and take responsibility themselves.
Testing- Testing
is when a subordinate is comfortable in their own abilities and begin trying
out decisions for themselves.
Consulting-
Subordinates have the freedom to make decisions of their own choice and leader
doesn’t not tell them what to do.
Empowering-
This is where the leader is not use their
authority to intimidate his subordinate, but allows them to self-manage and
allows their ideas to be contributed
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